Terms & Conditions

1. Who we are

These Terms & Conditions govern the use of the website and services of BioHarmena EOOD, with its registered office in Plovdiv, Bulgaria. By booking a session, you accept these terms.

2. Complementary effect only — this is not a medical service

This is the most important section in the whole document. Please read it.

The Multi-Wave Quantum Oscillator we use is a wellness technology with a complementary effect. It is not a medical device within the meaning of Regulation (EU) 2017/745 on medical devices, it is not CE-marked for medical purposes, and it is not offered as such.

BioHarmena does not claim, and will never claim, that the oscillator or the sessions with it:

• diagnose, treat, relieve or prevent any disease;
• replace medical, psychological or psychiatric care;
• replace prescribed medication, therapies or procedures;
• have any proven clinical effect on any specific condition.

Our sessions are a relaxing wellness experience. All we offer is a quiet hour, attention and a calm setting. When we share the reasons clients come to us, we are describing their own reasons for seeking us out — this is neither a promise of outcome nor a medical claim.

Never stop or change prescribed treatment because of a session with us. If you have a health concern, see a qualified doctor first. If anyone — with any device at all — promises you a cure, that is a serious warning sign.

The historical applications of Georges Lakhovsky's method in the 1930s are cited on this site purely as historical context, not as clinical evidence.

3. When we will not run a session

For safety reasons we do not run sessions without prior written clearance from the treating specialist in cases of: an active pacemaker, an implanted defibrillator or a similar electronic medical device; pregnancy; epilepsy or a history of seizures; acute infectious or inflammatory conditions; active-phase oncological treatment; recent surgery.

In case of any doubt or a worsening condition, the session is cancelled. Health takes precedence over wellness practices.

4. Booking and confirmation

The presentation of sessions on the site is an invitation to make a booking, not a binding offer. The contract is concluded once we confirm your booking in writing (for example by email). All times are given in the Europe/Sofia time zone.

We reserve the right to refuse a booking in the event of an obvious pricing error, where misuse is suspected, or on the safety grounds in section 3.

5. Prices and payment

All prices are in euros (EUR) and include applicable VAT unless expressly stated otherwise. Payment is settled when the appointment is confirmed or on site at the studio.

6. Cancellation and refunds

Cancelling or rescheduling is free up to 24 hours before the session begins. For later cancellations or no-shows we reserve the right to retain a prepaid amount. For cancellations made in time, refunds are issued to the original payment method within a reasonable period.

7. Health information

Please tell us in advance about any health conditions, medication, implants, pregnancy or sensitivities. This helps us welcome you safely and is processed in line with our Privacy Policy.

8. Liability

We provide our services with due care. To the extent permitted by law, we are not liable for indirect or incidental damage, nor for decisions taken solely on the basis of this site's content without consulting a professional. Nothing in these terms limits liability that cannot be excluded by law, including for harm to life and health.

These terms do not affect your statutory rights as a consumer.

9. Intellectual property

The content of this site — text, images, trademarks and logo — remains the property of BioHarmena or its licensors. Use without prior written consent is not permitted.

10. Amendments

We may update these terms if our services or the law change. The terms in force when your booking is confirmed shall apply.

11. Governing law

Bulgarian law applies and, on consumer protection matters, the mandatory provisions of your country of habitual residence in the EU. As a consumer you may also use the EU online dispute resolution platform.

12. Contact

For questions about these terms, please write to us using the contact details on the site.